CCPN is a growing, community driven network comprised of local contact center professionals dedicated to providing a forum for executives passionate about contact center purpose.
Our focus is to provide an opportunity to strategize, share best practices, and apply expertise in the areas of operations, recruitment and technology. Our calling is devoted to members committed to building relationships, fostering creativity and to empower professionals with learning.
CCPN Members Receive a 20 Percent Discount
International Customer Management Institute (ICMI) is offering a 20 percent discount to CCPN members for the upcoming Essential Skills and Knowledge for Effective Call Center Management seminar, occuring May 6 - May 7. For more information about the seminar, visit www.icmi.com/training. CCPN members can register directly through the Web site by entering promotion code: CCPN-SD. The 20 percent discount will be automatically discounted at the time of purchase.
Member Benefits
Networking Opportunities
Contact Center Events & Speakers
Contact Center Site Tours
About Us
Upcoming CCPN Events
Industry News
The Contact Center Professionals Network (CCPN) is dedicated to creating a tight-knit community of business-minded professionals who stay up-to-date on industry trends, and share innovative ideas and strategies for best practices within the marketplace.
Quarterly events hosted in a local contact center facility include a site tour, a discussion led by industry experts with an interactive question and answer session, and unique networking opportunities.
Contact Center Super Heroes April 17, 2008 4:00 p.m. PST
We have received several inquiries from interested parties who would like to either participate in the on- going development of CCPN, or who would like to become an advisory board member. In the best interest of our mission, we would like to invite anyone interested in the advancement of CCPN, to our first advisory board meeting.
The Contact Center Professionals Network (CCPN) is dedicated to creating a tight-knit community of business-minded professionals who stay up-to-date on industry trends, and share innovative ideas and strategies for best practices within the marketplace.
We have received several inquiries from interested parties who would like to either participate in the on- going development of CCPN, or who would like to become an 
